Terms & Conditions
1. INTRODUCTION
Revitalizantesfera, Lda., hereinafter referred as CuraVista Global™ operates at the intersection of medical and wellness tourism, cross-border e-commerce, and religious travel, connecting Europe and India through a diverse portfolio of services. The company coordinates medical and wellness tourism from Europe (Portugal, Germany, Spain, Austria, Switzerland) to India, distributes Ayurvedic wellness products and latex mattresses from India to Portugal and Germany, and organizes religious tourism packages from India to Portugal and Spain. This multifaceted business model, spanning healthcare, e-commerce, and travel, requires robust, internationally compliant legal frameworks to ensure consumer protection, regulatory adherence, and operational clarity.
This report presents two meticulously drafted legal documents for CuraVista GlobalTM: (1) Terms & Conditions and (2) Privacy Policy. Both are tailored to the company’s unique service offerings and cross-border operations, ensuring compliance with the European Union’s General Data Protection Regulation (GDPR), India’s Digital Personal Data Protection Act (DPDPA), and relevant international standards. The documents are structured with clear legal-style headings and bullet points for readability, followed by detailed explanatory paragraphs that provide context, rationale, and compliance analysis for each section.
2. SCOPE OF SERVICES
2.1. Medical and Wellness Tourism Coordination
- Arrangement of medical and wellness treatments in India for clients from Europe, including:
• Treatment selection and appointment scheduling
• Travel and visa assistance
• Accommodation and local logistics
• Post-treatment support and follow-up
2.2. Distribution of Ayurvedic Wellness Products and Mattresses
- Sale and delivery of Ayurvedic products (e.g., GRENUTEC Psoriasis Relief Oil & Soap) and full latex mattresses (Kasiemobi) from India to Portugal and Germany
- E-commerce and B2B distribution channels
2.3. Religious Tourism Packages
- Organization of all-inclusive religious tours from India to Portugal and Spain, including:
• 7-day pilgrimages to Fatima, Santiago de Compostela, and other shrines
• Travel, accommodation, meals, and guided activities
Explanatory Paragraph
CuraVista Global’sTM Terms & Conditions apply to all users engaging with its services, whether as medical tourists, wellness product customers, or religious travelers. The company acts as a facilitator, connecting clients with hospitals, clinics, hotels, logistics providers, and product manufacturers. For medical and wellness tourism, CuraVista GlobalTM coordinates the entire patient journey, from initial inquiry to post-treatment care, leveraging partnerships with accredited healthcare providers in India. In product distribution, CuraVista ensures compliance with EU and Indian regulations for Ayurvedic and wellness goods, managing both direct-to-consumer and B2B sales. Religious tourism packages are curated to meet the spiritual, logistical, and cultural needs of pilgrims, with attention to visa, insurance, and local compliance requirements.
3. BOOKING AND PAYMENT TERMS
3.1. Booking Process
- Bookings for medical, wellness, and religious tourism services are confirmed upon receipt of a completed application and required documentation.
- Product orders are accepted via CuraVista Global’sTM website or authorized B2B channels.
3.2. Payment Methods
- Accepted payment methods include credit/debit cards, wire transfers, and approved digital wallets.
- All payments must be made in the currency specified at the time of booking or order.
3.3. Deposits and Final Payments
- For tourism services, a non-refundable deposit (typically 20–30% of the total package price) is required to secure the booking.
- The balance is due no later than 30 days prior to the scheduled departure or treatment date.
- Product orders must be paid in full at the time of purchase unless otherwise agreed in writing.
3.4. Pricing and Currency
- Prices are quoted inclusive of applicable taxes and fees, unless stated otherwise.
- CuraVista GlobalTM reserves the right to adjust prices due to currency fluctuations, changes in supplier costs, or regulatory changes.
Explanatory Paragraph
The booking and payment terms are designed to provide transparency and predictability for clients while protecting CuraVista GlobalTM from last-minute cancellations and currency risks. Deposits secure the client’s place and enable CuraVista to make advance payments to hospitals, hotels, and other partners. The requirement for full payment prior to service delivery aligns with industry standards in both medical tourism and e-commerce, mitigating the risk of non-payment and ensuring smooth logistics. Currency and pricing clauses reflect the volatility of international transactions and the need to pass on unforeseen cost increases only when justified.
4. PRODUCT ORDERS AND DELIVERY
4.1. Order Acceptance
- All product orders are subject to acceptance by CuraVista GlobalTM and availability of stock.
- Orders may be declined or modified in the event of pricing errors, regulatory restrictions, or supply chain disruptions.
4.2. Delivery Terms
- Products are shipped to the delivery address provided by the customer at the time of order.
- Estimated delivery times are provided at checkout and may vary due to customs clearance, local holidays, or force majeure events.
- Title and risk of loss transfer to the customer upon delivery to the carrier.
4.3. Import Duties and Taxes
- Customers are responsible for any import duties, VAT, or local taxes applicable in the destination country.
- CuraVista GlobalTM will provide necessary documentation to facilitate customs clearance.
4.4. Product Descriptions and Warranties
- Product descriptions, images, and specifications are provided for informational purposes and may be subject to change.
- Ayurvedic products and mattresses are warranted to be free from material defects at the time of delivery, subject to applicable EU and Indian consumer protection laws.
Explanatory Paragraph
CuraVista Global’sTM product order and delivery terms reflect the complexities of cross-border e-commerce, particularly for regulated goods like Ayurvedic products. The company adheres to EU requirements for product labeling, safety, and consumer rights, including the two-year legal guarantee for conformity under EU law. Delivery timelines are estimates, not guarantees, due to the unpredictability of international shipping and customs processes. Customers are advised to familiarize themselves with local import regulations and taxes to avoid unexpected charges upon receipt.
5. CANCELLATION AND REFUND POLICIES
5.1. Medical and Wellness Tourism Services
- Cancellations made more than 30 days before the scheduled service: 80% refund of total amount paid (excluding non-refundable deposit).
- Cancellations 15–30 days before service: 50% refund.
- Cancellations less than 15 days before service: No refund, except in cases of documented medical emergencies or visa denial (subject to review).
- If CuraVista GlobalTM or its partners cancel the service, a full refund will be provided.
5.2. Religious Tourism Packages
- Cancellations more than 45 days before departure: 90% refund (excluding non-refundable deposit).
- Cancellations 15–45 days before departure: 50% refund.
- Cancellations less than 15 days before departure: No refund.
- If the tour is canceled by CuraVista GlobalTM, a full refund or alternative dates will be offered.
5.3. Product Orders
- Orders may be canceled within 24 hours of placement for a full refund, provided the product has not yet shipped.
- After shipment, returns are accepted within 14 days of delivery for unopened, unused products, subject to inspection.
- Return shipping costs are borne by the customer unless the product is defective or not as described.
5.4. Refund Process
- Refunds are processed within 14 business days of approval, using the original payment method.
- Bank fees, currency conversion losses, and non-refundable deposits are deducted from the refund amount.
Explanatory Paragraph
The cancellation and refund policies are structured to balance consumer protection with the operational realities of international travel and product distribution. Non-refundable deposits cover administrative costs and supplier commitments. The tiered refund schedule incentivizes early cancellations, reducing last-minute disruptions. For product returns, CuraVista GlobalTM complies with EU distance selling regulations, including the right of withdrawal for online purchases, while ensuring that returned goods are fit for resale. Exceptions for medical emergencies and visa denials demonstrate flexibility and empathy, subject to documentation.
6. HEALTH AND TRAVEL RESPONSIBILITIES
6.1. Medical Disclosure and Informed Consent
- Clients must provide accurate and complete health information as requested during the booking process.
- CuraVista GlobalTM and its partners rely on this information to recommend appropriate treatments and services.
- Clients are responsible for obtaining independent medical advice and confirming fitness to travel.
6.2. Vaccinations, Visas, and Travel Documents
- Clients are responsible for ensuring compliance with all health, vaccination, visa, and entry requirements for the destination country.
- CuraVista GlobalTM provides guidance but does not guarantee visa issuance or entry approval.
6.3. Insurance Requirements
- All clients are strongly advised to obtain comprehensive travel, medical, and repatriation insurance covering the full duration of their trip.
- Insurance should include coverage for medical complications, trip cancellations, lost baggage, and personal liability.
6.4. Medical Emergencies and Complications
- In the event of a medical emergency, CuraVista GlobalTM will assist in coordinating care and, where possible, facilitate communication with local providers and insurers.
- Clients acknowledge that medical outcomes cannot be guaranteed and that all treatments carry inherent risks.
Explanatory Paragraph
Health and travel responsibilities are critical in medical and religious tourism. CuraVista Global’sTM policy emphasizes the importance of full medical disclosure and informed consent, in line with international best practices and legal precedents. Clients are reminded that ultimate responsibility for health, documentation, and insurance lies with them, not the facilitator. The company’s role is to provide information, coordination, and support, not to replace professional medical or legal advice. Insurance is strongly recommended to mitigate financial risks associated with unforeseen events, as required by many destination countries and industry standards.
7. LIABILITY DISCLAIMERS AND LIMITATIONS
7.1. General Disclaimer
- CuraVista GlobalTM acts as an intermediary, facilitating arrangements between clients and third-party providers (hospitals, clinics, hotels, transport, product manufacturers). - The company is not liable for the acts, omissions, or negligence of third-party providers.
7.2. Medical Disclaimer
- Information provided by CuraVista GlobalTM is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.
- Clients must consult qualified healthcare professionals for medical decisions.
7.3. Limitation of Liability
- CuraVista Global’sTM total liability for any claim arising from its services is limited to the amount paid by the client for the specific service or product in question.
- The company is not liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or opportunity.
7.4. Force Majeure
- CuraVista GlobalTM is not liable for delays, cancellations, or failures caused by events beyond its reasonable control, including but not limited to natural disasters, pandemics, war, government actions, or supplier insolvency.
Explanatory Paragraph
Liability disclaimers are essential for businesses operating in high-risk, cross-border sectors like medical tourism and e-commerce. CuraVista Global’sTM clauses are modeled on industry best practices and legal templates, limiting exposure to direct damages and excluding liability for third-party actions and unforeseeable events. The medical disclaimer clarifies that CuraVista does not provide medical care, aligning with regulatory requirements and reducing the risk of malpractice claims. The force majeure clause protects both parties from obligations rendered impossible by extraordinary circumstances.
8. INTELLECTUAL PROPERTY
8.1. Ownership
- All content on CuraVista Global’sTM website, including text, images, logos, trademarks, and software, is the exclusive property of CuraVista GlobalTM or its licensors.
8.2. Permitted Use
- Users may access and use the website and its content for personal, non-commercial purposes only. - Any reproduction, distribution, modification, or commercial exploitation of content is strictly prohibited without prior written consent.
8.3. Third-Party Content
- The website may contain links to third-party websites or content. CuraVista GlobalTM does not endorse or assume responsibility for such content.
Explanatory Paragraph
Intellectual property protection is vital for safeguarding CuraVista Global’sTM brand, digital assets, and proprietary information. The terms prohibit unauthorized use of content, reflecting standard e-commerce and digital service agreements. Third-party content disclaimers clarify that CuraVista is not responsible for external sites, reducing legal exposure for user-generated or linked material.
9. GOVERNING LAW AND DISPUTE RESOLUTION
9.1. Governing Law
- These Terms & Conditions are governed by and construed in accordance with the laws of Portugal, unless otherwise specified for specific transactions or jurisdictions.
9.2. Dispute Resolution
- Parties agree to attempt to resolve any disputes amicably through good-faith negotiations.
- If unresolved, disputes shall be submitted to binding arbitration in Lisbon, Portugal, under the rules of the International Chamber of Commerce (ICC).
- Notwithstanding the above, CuraVista GlobalTM reserves the right to seek injunctive or equitable relief in any competent court.
9.3. Jurisdiction for Product Sales
- For product sales to consumers in the EU, mandatory consumer protection laws of the buyer’s country of residence may apply.
Explanatory Paragraph
The choice of governing law and arbitration reflects the international nature of CuraVista Global’sTM business and the need for predictable, efficient dispute resolution mechanisms. Arbitration is widely recognized as a preferred method for cross-border commercial disputes, offering enforceability under the New York Convention and reducing litigation risks. The clause also acknowledges the applicability of mandatory consumer protection laws in the EU, ensuring compliance with local regulations and the International Code for the Protection of Tourists.
10. AMENDMENTS AND NOTICES
10.1. Amendments
- CuraVista GlobalTM reserves the right to amend these Terms & Conditions at any time, with notice provided via the website or by email to registered users.
- Continued use of the services after notice constitutes acceptance of the revised terms.
10.2. Notices
- All notices to CuraVista GlobalTM must be sent in writing to the contact details provided on the website.
- Notices to users will be sent to the email address provided at registration or booking.
Explanatory Paragraph
The amendment and notice provisions ensure that users are informed of changes to the Terms & Conditions and have the opportunity to review and accept them. This approach aligns with best practices for online contracts and consumer transparency, as required by GDPR and EU consumer law.
11. CONTACT INFORMATION
Portugal
REVITALIZANTESFERA, LDA. | Travessa 1º de Dezembro 23-1º, 4445-303 Ermesinde, Portugal
Phone: +351 224 968 932
Web: www.curavistaglobal.com | www.curavistaglobal.eu | Email: cvglobal@curavistaglobal.com
India
Blooming Venus Private Limited, India
Explanatory Paragraph
Providing clear contact information is a legal requirement under EU consumer law and enhances trust and accessibility for clients. CuraVista Global commits to responsive customer service and transparent communication channels.
Revitalizantesfera, Lda., hereinafter referred as CuraVista Global™ operates at the intersection of medical and wellness tourism, cross-border e-commerce, and religious travel, connecting Europe and India through a diverse portfolio of services. The company coordinates medical and wellness tourism from Europe (Portugal, Germany, Spain, Austria, Switzerland) to India, distributes Ayurvedic wellness products and latex mattresses from India to Portugal and Germany, and organizes religious tourism packages from India to Portugal and Spain. This multifaceted business model, spanning healthcare, e-commerce, and travel, requires robust, internationally compliant legal frameworks to ensure consumer protection, regulatory adherence, and operational clarity.
This report presents two meticulously drafted legal documents for CuraVista GlobalTM: (1) Terms & Conditions and (2) Privacy Policy. Both are tailored to the company’s unique service offerings and cross-border operations, ensuring compliance with the European Union’s General Data Protection Regulation (GDPR), India’s Digital Personal Data Protection Act (DPDPA), and relevant international standards. The documents are structured with clear legal-style headings and bullet points for readability, followed by detailed explanatory paragraphs that provide context, rationale, and compliance analysis for each section.
2. SCOPE OF SERVICES
2.1. Medical and Wellness Tourism Coordination
- Arrangement of medical and wellness treatments in India for clients from Europe, including:
• Treatment selection and appointment scheduling
• Travel and visa assistance
• Accommodation and local logistics
• Post-treatment support and follow-up
2.2. Distribution of Ayurvedic Wellness Products and Mattresses
- Sale and delivery of Ayurvedic products (e.g., GRENUTEC Psoriasis Relief Oil & Soap) and full latex mattresses (Kasiemobi) from India to Portugal and Germany
- E-commerce and B2B distribution channels
2.3. Religious Tourism Packages
- Organization of all-inclusive religious tours from India to Portugal and Spain, including:
• 7-day pilgrimages to Fatima, Santiago de Compostela, and other shrines
• Travel, accommodation, meals, and guided activities
Explanatory Paragraph
CuraVista Global’sTM Terms & Conditions apply to all users engaging with its services, whether as medical tourists, wellness product customers, or religious travelers. The company acts as a facilitator, connecting clients with hospitals, clinics, hotels, logistics providers, and product manufacturers. For medical and wellness tourism, CuraVista GlobalTM coordinates the entire patient journey, from initial inquiry to post-treatment care, leveraging partnerships with accredited healthcare providers in India. In product distribution, CuraVista ensures compliance with EU and Indian regulations for Ayurvedic and wellness goods, managing both direct-to-consumer and B2B sales. Religious tourism packages are curated to meet the spiritual, logistical, and cultural needs of pilgrims, with attention to visa, insurance, and local compliance requirements.
3. BOOKING AND PAYMENT TERMS
3.1. Booking Process
- Bookings for medical, wellness, and religious tourism services are confirmed upon receipt of a completed application and required documentation.
- Product orders are accepted via CuraVista Global’sTM website or authorized B2B channels.
3.2. Payment Methods
- Accepted payment methods include credit/debit cards, wire transfers, and approved digital wallets.
- All payments must be made in the currency specified at the time of booking or order.
3.3. Deposits and Final Payments
- For tourism services, a non-refundable deposit (typically 20–30% of the total package price) is required to secure the booking.
- The balance is due no later than 30 days prior to the scheduled departure or treatment date.
- Product orders must be paid in full at the time of purchase unless otherwise agreed in writing.
3.4. Pricing and Currency
- Prices are quoted inclusive of applicable taxes and fees, unless stated otherwise.
- CuraVista GlobalTM reserves the right to adjust prices due to currency fluctuations, changes in supplier costs, or regulatory changes.
Explanatory Paragraph
The booking and payment terms are designed to provide transparency and predictability for clients while protecting CuraVista GlobalTM from last-minute cancellations and currency risks. Deposits secure the client’s place and enable CuraVista to make advance payments to hospitals, hotels, and other partners. The requirement for full payment prior to service delivery aligns with industry standards in both medical tourism and e-commerce, mitigating the risk of non-payment and ensuring smooth logistics. Currency and pricing clauses reflect the volatility of international transactions and the need to pass on unforeseen cost increases only when justified.
4. PRODUCT ORDERS AND DELIVERY
4.1. Order Acceptance
- All product orders are subject to acceptance by CuraVista GlobalTM and availability of stock.
- Orders may be declined or modified in the event of pricing errors, regulatory restrictions, or supply chain disruptions.
4.2. Delivery Terms
- Products are shipped to the delivery address provided by the customer at the time of order.
- Estimated delivery times are provided at checkout and may vary due to customs clearance, local holidays, or force majeure events.
- Title and risk of loss transfer to the customer upon delivery to the carrier.
4.3. Import Duties and Taxes
- Customers are responsible for any import duties, VAT, or local taxes applicable in the destination country.
- CuraVista GlobalTM will provide necessary documentation to facilitate customs clearance.
4.4. Product Descriptions and Warranties
- Product descriptions, images, and specifications are provided for informational purposes and may be subject to change.
- Ayurvedic products and mattresses are warranted to be free from material defects at the time of delivery, subject to applicable EU and Indian consumer protection laws.
Explanatory Paragraph
CuraVista Global’sTM product order and delivery terms reflect the complexities of cross-border e-commerce, particularly for regulated goods like Ayurvedic products. The company adheres to EU requirements for product labeling, safety, and consumer rights, including the two-year legal guarantee for conformity under EU law. Delivery timelines are estimates, not guarantees, due to the unpredictability of international shipping and customs processes. Customers are advised to familiarize themselves with local import regulations and taxes to avoid unexpected charges upon receipt.
5. CANCELLATION AND REFUND POLICIES
5.1. Medical and Wellness Tourism Services
- Cancellations made more than 30 days before the scheduled service: 80% refund of total amount paid (excluding non-refundable deposit).
- Cancellations 15–30 days before service: 50% refund.
- Cancellations less than 15 days before service: No refund, except in cases of documented medical emergencies or visa denial (subject to review).
- If CuraVista GlobalTM or its partners cancel the service, a full refund will be provided.
5.2. Religious Tourism Packages
- Cancellations more than 45 days before departure: 90% refund (excluding non-refundable deposit).
- Cancellations 15–45 days before departure: 50% refund.
- Cancellations less than 15 days before departure: No refund.
- If the tour is canceled by CuraVista GlobalTM, a full refund or alternative dates will be offered.
5.3. Product Orders
- Orders may be canceled within 24 hours of placement for a full refund, provided the product has not yet shipped.
- After shipment, returns are accepted within 14 days of delivery for unopened, unused products, subject to inspection.
- Return shipping costs are borne by the customer unless the product is defective or not as described.
5.4. Refund Process
- Refunds are processed within 14 business days of approval, using the original payment method.
- Bank fees, currency conversion losses, and non-refundable deposits are deducted from the refund amount.
Explanatory Paragraph
The cancellation and refund policies are structured to balance consumer protection with the operational realities of international travel and product distribution. Non-refundable deposits cover administrative costs and supplier commitments. The tiered refund schedule incentivizes early cancellations, reducing last-minute disruptions. For product returns, CuraVista GlobalTM complies with EU distance selling regulations, including the right of withdrawal for online purchases, while ensuring that returned goods are fit for resale. Exceptions for medical emergencies and visa denials demonstrate flexibility and empathy, subject to documentation.
6. HEALTH AND TRAVEL RESPONSIBILITIES
6.1. Medical Disclosure and Informed Consent
- Clients must provide accurate and complete health information as requested during the booking process.
- CuraVista GlobalTM and its partners rely on this information to recommend appropriate treatments and services.
- Clients are responsible for obtaining independent medical advice and confirming fitness to travel.
6.2. Vaccinations, Visas, and Travel Documents
- Clients are responsible for ensuring compliance with all health, vaccination, visa, and entry requirements for the destination country.
- CuraVista GlobalTM provides guidance but does not guarantee visa issuance or entry approval.
6.3. Insurance Requirements
- All clients are strongly advised to obtain comprehensive travel, medical, and repatriation insurance covering the full duration of their trip.
- Insurance should include coverage for medical complications, trip cancellations, lost baggage, and personal liability.
6.4. Medical Emergencies and Complications
- In the event of a medical emergency, CuraVista GlobalTM will assist in coordinating care and, where possible, facilitate communication with local providers and insurers.
- Clients acknowledge that medical outcomes cannot be guaranteed and that all treatments carry inherent risks.
Explanatory Paragraph
Health and travel responsibilities are critical in medical and religious tourism. CuraVista Global’sTM policy emphasizes the importance of full medical disclosure and informed consent, in line with international best practices and legal precedents. Clients are reminded that ultimate responsibility for health, documentation, and insurance lies with them, not the facilitator. The company’s role is to provide information, coordination, and support, not to replace professional medical or legal advice. Insurance is strongly recommended to mitigate financial risks associated with unforeseen events, as required by many destination countries and industry standards.
7. LIABILITY DISCLAIMERS AND LIMITATIONS
7.1. General Disclaimer
- CuraVista GlobalTM acts as an intermediary, facilitating arrangements between clients and third-party providers (hospitals, clinics, hotels, transport, product manufacturers). - The company is not liable for the acts, omissions, or negligence of third-party providers.
7.2. Medical Disclaimer
- Information provided by CuraVista GlobalTM is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.
- Clients must consult qualified healthcare professionals for medical decisions.
7.3. Limitation of Liability
- CuraVista Global’sTM total liability for any claim arising from its services is limited to the amount paid by the client for the specific service or product in question.
- The company is not liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or opportunity.
7.4. Force Majeure
- CuraVista GlobalTM is not liable for delays, cancellations, or failures caused by events beyond its reasonable control, including but not limited to natural disasters, pandemics, war, government actions, or supplier insolvency.
Explanatory Paragraph
Liability disclaimers are essential for businesses operating in high-risk, cross-border sectors like medical tourism and e-commerce. CuraVista Global’sTM clauses are modeled on industry best practices and legal templates, limiting exposure to direct damages and excluding liability for third-party actions and unforeseeable events. The medical disclaimer clarifies that CuraVista does not provide medical care, aligning with regulatory requirements and reducing the risk of malpractice claims. The force majeure clause protects both parties from obligations rendered impossible by extraordinary circumstances.
8. INTELLECTUAL PROPERTY
8.1. Ownership
- All content on CuraVista Global’sTM website, including text, images, logos, trademarks, and software, is the exclusive property of CuraVista GlobalTM or its licensors.
8.2. Permitted Use
- Users may access and use the website and its content for personal, non-commercial purposes only. - Any reproduction, distribution, modification, or commercial exploitation of content is strictly prohibited without prior written consent.
8.3. Third-Party Content
- The website may contain links to third-party websites or content. CuraVista GlobalTM does not endorse or assume responsibility for such content.
Explanatory Paragraph
Intellectual property protection is vital for safeguarding CuraVista Global’sTM brand, digital assets, and proprietary information. The terms prohibit unauthorized use of content, reflecting standard e-commerce and digital service agreements. Third-party content disclaimers clarify that CuraVista is not responsible for external sites, reducing legal exposure for user-generated or linked material.
9. GOVERNING LAW AND DISPUTE RESOLUTION
9.1. Governing Law
- These Terms & Conditions are governed by and construed in accordance with the laws of Portugal, unless otherwise specified for specific transactions or jurisdictions.
9.2. Dispute Resolution
- Parties agree to attempt to resolve any disputes amicably through good-faith negotiations.
- If unresolved, disputes shall be submitted to binding arbitration in Lisbon, Portugal, under the rules of the International Chamber of Commerce (ICC).
- Notwithstanding the above, CuraVista GlobalTM reserves the right to seek injunctive or equitable relief in any competent court.
9.3. Jurisdiction for Product Sales
- For product sales to consumers in the EU, mandatory consumer protection laws of the buyer’s country of residence may apply.
Explanatory Paragraph
The choice of governing law and arbitration reflects the international nature of CuraVista Global’sTM business and the need for predictable, efficient dispute resolution mechanisms. Arbitration is widely recognized as a preferred method for cross-border commercial disputes, offering enforceability under the New York Convention and reducing litigation risks. The clause also acknowledges the applicability of mandatory consumer protection laws in the EU, ensuring compliance with local regulations and the International Code for the Protection of Tourists.
10. AMENDMENTS AND NOTICES
10.1. Amendments
- CuraVista GlobalTM reserves the right to amend these Terms & Conditions at any time, with notice provided via the website or by email to registered users.
- Continued use of the services after notice constitutes acceptance of the revised terms.
10.2. Notices
- All notices to CuraVista GlobalTM must be sent in writing to the contact details provided on the website.
- Notices to users will be sent to the email address provided at registration or booking.
Explanatory Paragraph
The amendment and notice provisions ensure that users are informed of changes to the Terms & Conditions and have the opportunity to review and accept them. This approach aligns with best practices for online contracts and consumer transparency, as required by GDPR and EU consumer law.
11. CONTACT INFORMATION
Portugal
REVITALIZANTESFERA, LDA. | Travessa 1º de Dezembro 23-1º, 4445-303 Ermesinde, Portugal
Phone: +351 224 968 932
Web: www.curavistaglobal.com | www.curavistaglobal.eu | Email: cvglobal@curavistaglobal.com
India
Blooming Venus Private Limited, India
Explanatory Paragraph
Providing clear contact information is a legal requirement under EU consumer law and enhances trust and accessibility for clients. CuraVista Global commits to responsive customer service and transparent communication channels.